Privacy Policy

At Speech Business Perth, located in Bedford, Western Australia, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you access our website or use our services.

1. Information We Collect
We collect personal information to provide and improve our services. The types of information we may collect include:

Personal Information: This includes your name, contact details, medical history, and other relevant information you provide when booking appointments, completing forms, or communicating with us.
Health Information: As a speech pathology service provider, we may collect sensitive health information, such as information about your medical conditions, treatment plans, and progress.
Usage Data: We collect information about how you interact with our website, including IP addresses, browser type, pages visited, and time spent on the site. This helps us improve the website and your user experience.
2. How We Use Your Information
We use your personal information for the following purposes:

To provide speech pathology services (such as assessments, treatments, and therapy)
To communicate with you regarding appointments, therapy progress, inquiries, or updates to our services
To improve our website, services, and customer support
To comply with legal obligations and provide medical records as required by law
3. How We Protect Your Information
We take reasonable steps to ensure your personal and health information is secure. We implement physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, while we strive to protect your personal data, no data transmission or storage method can be guaranteed to be 100% secure.

4. Sharing Your Information
We do not share your personal information with third parties, except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in providing our services, such as IT providers, payment processors, and hosting services. These third parties are obligated to keep your information confidential and secure.
Legal Compliance: We may disclose your personal information if required by law, such as for compliance with medical or legal regulations, or in response to lawful requests by public authorities.
5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience. Cookies help us analyze website traffic, improve site functionality, and personalize content. You may manage cookies through your browser settings.

6. Your Rights
Under the Australian Privacy Principles (APPs), you have the right to:

Access: Request a copy of your personal and health information that we hold.
Correction: Request that any incorrect or outdated information be corrected.
Deletion: Request that we delete your personal information, subject to legal or regulatory obligations.
Opt-out: You may opt-out of marketing communications at any time by contacting us.
To exercise any of these rights, please contact us using the details provided below.

7. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any external sites you visit.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please check this page periodically for any updates.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights under Australian privacy law, please contact us:

Speech Business Perth
Email: speechbusiness.p@gmail.com
Phone: 0428 030 177
Address: 162 Walter Road, Bedford, WA, Australia

Important Notes: